ScannX Support
All new ScannX products are backed by a one-year manufacturer's warranty from date of purchase, with the option to extend your systems hardware and software warranty. To learn more about extending your systems warranty, visit our Support Services page. All book scanning devices and software are supported by our U.S.-based technical support and customer service teams.
COVID-19: Cleaning instructions for ScannX scanners
WARRANTY AND SUPPORT
- Learn more about the Warranty and Support services that are included with ScannX products.
- Find out what your coverage options are for Out-of-Warranty Support.
IMPORTANT DOCUMENTS
- Read the End-User License Agreement (EULA) that applies to your use of ScannX products.
- Read the Terms of Service (TOS) that apply to your use of the ScannX web site and products.
- Read the Code of Conduct that applies to your use of ScannX scanners and services.
- Read the Privacy Policy that applies to your use of the ScannX web site, products, and services.
CUSTOMER SUPPORT
- Email ScannX Support at support@scannx.com.
- Call us at +1 510 296 5666 between the hours of 7am-4pm PT.
